Allow client to close ticket
I find this thread on the old site : http://forums.webhelpdesk.com/forums/comments.php?DiscussionID=1545&page=1#Item_0I can see where you can allow the client to do this by changing the label. My...
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Custom Object Resource - Node Details only displays one per page
Since upgrading to NPM 10.4.1 I can only get one Custom Object Resource to display on a page. This is Node Details as the resource. If I remove the working one, one of the others will display. In...
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NCM and SWIS/SWQL
I'm unable to connect to the SWIS interface for my NCM server. I've confirmed that tcp port 17777 is open and listening. When I set the server type to NCM integration and point to my Orion Core server,...
View ArticleMonitoring wireless broadband users
I have several users whose only connection to our network is a Verizon mobile hotspot and a Cisco VPN client. The Verizon hotspot service is paid for by the company, so there are monthly limits on...
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Discrepancy in results between older NPM version and 10.4
I have an older version of NPM running where someone set up a useful chart that I'm trying to recreate in our new NPM 10.4 server. I recreated the universal device poller on the new server. In this...
View ArticleQuestion about OID received from a trap
Working with a Riverbed EX1160 WAN Optimizer, receiving traps using a BMC event adapter. The MIBS for the devices have been compiled, but one OID has been coming in that I don't recognize. I've...
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Generate Chart (Min/Max/Average bps In/Out - NPM 10.4.2
Hi, We have NPM 10.4.2 and affter upgrade our users having problem to generate chart. For exemple: In the last version the Min/Max/Average bps In/Out show us the chart in this formart: In the current...
View ArticleUpgrading to Patch Manager v1.85
Can anyone help with the procedure for upgrading to Patch Manager v1.85. I logged a request with Solarwinds Support through my Custom Portal but the resolution didn't work and they closed my...
View ArticleipMonitor Supported Protocols?
Good Morning all, Please could you let me know if there is a list somewhere of currently supported protocols for ipMonitor. We would like to monitor some external SFTP, FTP and FTPS servers but unsure...
View ArticleMachine Type problems
Hi I have some problems switches from MRV Communications there are 3 types in the network: I can do the Inventory report with help of System OID1.3.6.1.4.1.629.16.4.1 1.3.6.1.4.1.629.16.7.1...
View ArticleDtaStor WARNING: When trying to deploy a custom package.
I've created a package to just deploy a single file to 2 different locations. I've tried using robocopy and xcopy as the copy mechanism but i get this same error when the PC tries to download the...
View ArticleNPM 10.4.2 hardware health monitoring
We recently upgraded Solarwinds NPM from 10.3.1 to 10.4.2 and have started getting lots of hardware sensor alerts. I've seen from other posts that this is an issue on Cisco 6500 series running 12.2...
View ArticleCustom datastore report
To assist in the palcement of new virtual machines I'd like to run a report which lists the following information about each datastore.Number of VMs | Amount of allocated space | Amount of free spaceI...
View ArticleSNMP issue?
Hi there, I've been having some trouble with SNMP queries to one switch recently.Every half hour I get two syslog entries, warning about authentication failures from my Orion host, I've tracked this...
View ArticleHeadless Scheduler Manager
I'm running FTP Voyager on a Windows Home Server PC which doesn't have a monitor attached to it. To access the scheduler programming I'm currently going via a RDP session but I was wondering if I...
View ArticleHTTPS/SSL
Is it possible to force connections to HTTPS in Alert Central. Since we are using AD credentials, I would prefer them to be encrypted, but don't want to have to rely on users to change to https in the...
View ArticleI am new to ipam .how can i use the ipam to monitor our public internet...
I am new to ipam .how can i use the ipam to monitor our public internet address. A have added the subnet into on orion but its not able to monitor any ipr
View ArticleHow does Solarwinds works?
Hi, I'm pretty new to Solarwinds and my company is trying to implement it without any proper training provided to us. Currently we are at the integrations with the Remedy but the problem is, the...
View ArticleContact Information, session timeout
When I import user information Active Directory all the Contact Information is blank (ie. phone numbers, location, time zone). Is that because that information is missing from the user's AD entry, or...
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