Determining when a device was added to monitoring
Hello, Is there a way to determine when a device was added to monitoring? I have many devices for a customer and they would like to know when every device was added. It has easily been over a year....
View ArticleNPM Network Topology
All, I'm in the process of building out an NPM system for a relatively small network (approx 80 routers/switches) and I have noticed that the NPM Network Topology object does not map serial connections...
View ArticleIs there a way to disable the "Help" message on the login screen
At the bottom of the login screen, there is a "help" message "You can log in with the username admin and no password. Change the password from the USERS tab after logging in". This is helpful when...
View ArticleCisco devices, running config and start up config compare
Is it possible to do a compare of the two and only see changes that have occurred? We recently experienced an incident were some switches did not have a current wr mem on them. They lost power and...
View ArticleEnd User Timeout
First off, I just did the update from 11.2.0 to 11.2.1 and I've already noticed a huge improvement in system response. I'm hoping that the memory leak fix will resolve my system's sudden slow during...
View ArticleBUG: Alerts with summaries too long make email subject lines tool long to...
When an alert is built, it uses the summary section of the alert for the subject line of the email, and it appends a block of text ( ${ACNID:XX} ) that includes the special information that Alert...
View Articlevcenter error :Error while connecting to VMware device - The underlying...
Hello, I have been having trouble adding my vcenters to Solarwinds. I have no trouble with my esx servers, but the vcenter will not work. When I add the certificate my log ins do not work, looking...
View ArticleInstallation and documentation for Real-time Appflow Analyzer?
Hello Thwack Community,I am just starting out with working with Orion and have been tasked with setting up better monitoring for our Netscalers and the application and services delivered through them...
View ArticlevMotion count in the last 24h
Hello I would like build a query to setup and alert if there are more the 50 vMotions tasks in the last 24 hours. It works so fare, but how can I add the 24h restriction? cluster.vMotionCount:[50 TO...
View ArticleChanges Web Help Desk - Ticket Screen Layout
Web help desk (WHD) is now the software of choice for SIL International. We have a potential of over 10,000 clients and almost 200 techs located around the world. In a resent meeting of some of our...
View Articleis there any problem with different languages?
hi is there anything wrong with other languages than English in NPM? i recently changed some of network nodes name to lets say chines language. and after that it seems NPM cant work fine. thanks for...
View ArticleHow do you point additional pollers to a new Orion main server?
I am trying to doc this procedure but have not found the answer to this question yet.The use case is a manual recovery from a failed Orion main server. All of the nodes are assigned to additional...
View ArticleMore features in DameWare than expected
Recently I got the chance to tinker with DameWare Remote Support and was pleasantly surprised by the abundance of features available in the software. Even if a product by acquisition, I cannot wait to...
View ArticleHTML within custom properties - 10.3
guys anyone managed to get html to work in a custom property? i am trying to use the test property like a memor field, but putting in basic HTMP, like BR, hrefs and font formatting. i then call that...
View ArticleIIS7 issue on Solarwinds Orion Web console
Hi, I'm running Windows 2008 Server, 64bit. Each time I attempt to open up the Orion Web console, my IE web browser opens up a "welcome IIS7" page..From server mgr, i've removed IIS role &...
View ArticleEdit multiple devices from failed config download
I have a group of switches that belong to a certain system. This group contains about 30 switches. I chose to download the running config of this group, and all but approx 10 downloaded fine. I am...
View ArticleHow do I add another FoE license to an established system?
Hi, I have a 4 Server System with the following installed: 1. NPM, with P2 Failover license for the NPM and SAM (APM).2. SQL Server with Neverfail Failover. The other two Servers are the Failover...
View ArticleThe ever-expanding data center and management monitoring
Today, vSphere continues to rule the roost when it comes to virtualization. However, upstarts such as Hyper-V 3 have the potential to disrupt this space and, in some instances, give organizations a...
View ArticleDatabase maintenance plans are gone from Database Manager in NPM 10.4.2
I recently upgraded to NPM 10.4.2 from 10.4. Now I am receiving notifications that "SAM Database Maintenance Is Overdue". The "Help Me Fix This" link says to: Creating a Database Maintenance PlanUsing...
View ArticleTicket import
Hey all We are migrating from ServiceDesk to WebHelpDesk and I had a few quick questions about importing tickets. 1. I was hoping to be able to distinguish imported tickets from tickets created in...
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