Poduct Update Page Issues
Hi Everyone, I would like to understand how exactly the product update page really works. In Our environment we have NPM Netflow VNQM along with SAM 30 days evaluation version in one Server and Another...
View ArticleNetflow Database Migration
We are running at 90% of our Netflow SQL Express database.We tried moving the database to another server and installed SQL Server 5.6 open source edition.We seem to have connection issues when...
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Monitoring VMware View
Are there any plans to add VMware VIew (VDI) specific monitoring to this platform.Being able to monitor things like: - connection servers- pools- desktops- connection statistics Also be able to drill...
View ArticleMonitor DHCP With IPAM and No AD Domain/Forest Trust
We have IPAM v4.1 up and running and monitoring the enterprise DHCP servers, but we are trying to add some one-off Windows DHCP servers which we cannot have any domain or forest trust with. We have...
View ArticleNPM: Additional polling engine in a DMZ
I have a sub-component in my agency that wants to piggy-back on our main NPM system and use it for monitoring of their specific systems. Their systems are logically in a DMZ (not public facing, but...
View Article"Hardware Sensor" Reports Hang
Having a weird issue with reports... It seems like if we run any of the "Hardware Sensor Statistic" or "Hardware Sensor Availablity" reports the web console hangs and eventually will throw an error...
View ArticleCan Ticket Import be used for Custom Fields data? Receiving error: Custom...
I'm using the Ticket Import feature and are using the excel template (also CSV for tests).The required fields are ok when importing and also the regular fields built-in to WHD. But when I enter data...
View Articleweb login not working on Internet explorer 7
Upgraded NPM 10.6.1 to 10.7 this morning and noticed that clients running IE7 can login to NPM but not all of the modules load, only shows loading...
View Articlemove ncm to new server
We currently have NCM 7.1 running on an older server. I'd like to move the installation to a new server that's a bit more robust and upgrade it to 7.2.2. It's a standalone installation (we do not use...
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Alert triggering when it shouldn't
This alert triggers for Windows nodes and nodes that have DG_ITNetwork***@***.org or DG_ITSystems***@***.org in the Contact field. What am I doing wrong?
View ArticleError while post-processing job
2014-03-17 16:11:05,347 [ 28] ERROR - Error while post-processing job '[N:1679|Layer2]' (444534af-823e-437f-88e2-c5ad2d096c34) [SolarWinds.UDT.BusinessLayer.Polling.UDTLayer2ResultProcessor] For...
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How to trigger real-time-change-notification using the source IP found in...
My task is to work on snmp trap to trigger real time change notification. From a DMZ environment, Solarwinds NPM was installed to forward syslog & trap to our main solarwinds server for storing,...
View ArticleInstalling Alert Central on Xenserver 6.2
I am trying to install Alert Central on Xenserver, The file is OVA (Alert Central) and Xenserver can import OVA/OVF. But it just hangs and will never import.Any idea on how I can install it on...
View ArticleHow should i configure my/customer's monitored devices in an across the WAN...
How should i configure my/customer's monitored devices in an WAN FOE environment? What do i need to configure in the monitored devices in an across the wan foe instalationsnmp config, wmi config, nta...
View ArticleConsole not responsive and keeps crashing
I am experiencing horrible performance in the console. The console session will crash my browser session. This is interesting because the appliance has been running for 8 weeks during a demo with no...
View Article17:20:59.697 [EmailPoller-1] ERROR c.s.oncall.email.EmailPollerImpl - Email...
Alert Central has stopped polling its email box and no alerts are being routed at the moment. it appears that this started at 09:50 on 3-17. No changes were made to swac or the email account. here is...
View ArticleReporting on changes
Hello, I work in an environment where network device changes can be manual or automated and can come from a number of sources, some months we see hundreds of individual changes. NCM and RTN make...
View ArticleThwack Feature Request
There needs to be a way in thwack to combine similar feature requests. I'm not sure if on the back end the PMs look at all and combine votes when they see similar issues, but on the front end, this...
View ArticleBookmarklet To Open Ticket Number
I created a really simple javascript bookmarklet to open up the URL to a ticket directly. Clicking on the bookmark will prompt you for the ticket number. javascript: window.location =...
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