"Polling Engine not updating the database" alert doesn't populate most variables, including {KeepAlive}.
The alert:
When testing it (to send an email), the result is:
Polling Engine not updating the database.
Additional Information:
- "Keep Alive": ${KeepAlive}
- IP: ${IP}
- Engine ID: 1
- Engine Version: ${EngineVersion}
(etc., there were many more)
As you can see only one variable got populated, "Engine ID".
What could be the reason for that?
(NPM version is 10.5 and it's in "evaluation".)
Extra info: we're in the process of transferring NPM to a newer server. Installed NPM 10.5 in eval mode on a server already running SAM 6.1.1. As suggested by aLTeReGo in Re: SAM failed?, I set up an alert for when the polling engine doesn't update the database. On the original NPM 10.1.2 Sp1 box, everything's working, variables get populated. On the newer one - doesn't seem to.
Initially I thought it might because it's in "evaluation" but then the "eval" is supposed to be fully functional, and this wouldn't explain SAM and Orion (which are licensed) variables not getting populated.
Thanks!