I have setup Alert Central to notify me by email and txt every time a node goes down. This morning that happened. After a few minutes the node came backup. When looked in NPM it said the node was up. But I was still receiving alerts, because I had not acknowledged it. Should it clear and send me a node up message if it comes back up?
This is the history
7:13am - Alert Arrived from Orion Instance at XXXXXXXX
7:13am - Karl was notified by "my email address"
7:13am - Karl was notified by "my txt email"
7:18am - Orion added Note. Orion: alert is no longer active
7:28am - Escalating due to timeout
7:28am - Karl was notified by "my email address"
7:28am - Karl was notified by "my txt email"
This continued every 15 minutes until the alert was auto acknowledged after two hours.
I have setup to contact the On-Call first (me) and then escalate to manager (me again for testing). I have a auto Ack setup for 2 hours. Am I missing something that I didn't setup right? Why did I never receive a message that node was backup?
Thanks,