Hi All,
I'm currently integrating web help desk in one of our GWT application using the json api.
But it seems that some key features are missing (IMHO). So, I just want to check if it's possible to do the following actions using the json api:
- Create a client (that I can do) and set a password (with no email interaction).
- Attach a document to a ticket.
- Search tickets by custom fields
- Create a location
If this can't be done using the json api, is there another way to do it?
Thanks