- What was life like before using SolarWinds? (Include what you were using and why you decided it was time for a change)
Life before patch manager was a mess. Weekly malware infections from unpatched adobe/java, eating up as much as 1/2 day per case. Different user expriences between computers, based on which version of the software was installed (Adobe 6,7,8,9,10,11... ) No good way to roll out our replacement for autocad to 400 computers.
- Which SolarWinds product(s) saved your bacon?
SolarWinds Patch Manager
- Did you consider other options, and why did you choose SolarWinds?
We also considered Dell KACE and Microsoft System Center Configuration Manager. But Patch Manager seemed to have the lowest barrier to entry and learning curve for the functionality we desired.
- How has life been since you've rolled out SolarWinds in your environment?
Great! We refer to the reporting constantly, entire plants that didn't have any update system now do, 3rd party programs are up to date resulting in NO malware infections on 600+ computers since implementation. We currently update/deploy 23 non-Microsoft programs through Patch Manager.